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Policy

Refund Policy

All sales are final. Please review our policy carefully before purchasing.

No Refunds / No Returns

We operate under a strict policy:

❌NO REFUNDS
❌NO RETURNS
❌NO EXCHANGES

All sales are FINAL.

This includes (but is not limited to):

  • •Buyer changing their mind
  • •Lack of game knowledge
  • •Buyer dissatisfaction with RNG or future summons
  • •Personal expectations not being met
  • •Accidental purchase
  • •Buyer no longer wanting the account

Responsibility After Delivery

Once the account has been delivered:

The buyer becomes fully responsible for the account.

This includes:

  • ▪Password changes
  • ▪Email binding
  • ▪Account security
  • ▪Gameplay decisions

We are NOT responsible for:

  • ▪Account bans caused by rule violations
  • ▪Shared access
  • ▪Account reselling by the buyer
  • ▪Third-party interference
  • ▪Lost access after delivery due to buyer negligence

Cryptocurrency Payments

Crypto payments are final in a way card payments are not: once a transfer is broadcast on the network, neither you nor we can reverse it. Please read the payment page carefully before you send anything.

What we can fix

  • ▪A transfer that arrives after the payment window closed
  • ▪A shortfall larger than the automatic tolerance (the greater of EUR 1.50 or 2% of the order), which is held for review rather than refused
  • ▪An overpayment of more than EUR 2, which support arranges to return to you
  • ▪A second transfer sent to an address that was already paid

What we cannot fix

  • ▪USDT sent on a network other than TRON (TRC-20)
  • ▪A different coin sent to a USDT deposit address
  • ▪Funds sent to an address you did not get from your own payment page

If something goes wrong, contact support with your order number and the transaction hash. Every case above is resolved by hand, and no order is closed as lost while a real payment is still unaccounted for.

Chargebacks & Payment Disputes

Any attempt to:

  • ⚠Open a PayPal or card dispute
  • ⚠File a chargeback
  • ⚠Reverse a transaction

After successful delivery will be considered fraudulent activity.

Proof of delivery (login screenshots, timestamps, chat logs) will be submitted to the payment provider.

Accounts involved in disputes may be reclaimed or permanently secured when technically possible.

Last updated: August 2026